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Data Managment and
Disclosure Policy
Introduction
With the LGI Network's
(LGI) introduction, timely broad and detailed consumer purchase information
will become available to the industry for the first time. The availability of
this information will prevent a great deal of the guessing and intuition-driven
decision making on the part of industry players (e.g., retailers, brands,
distributors, suppliers). Each party will dramatically improve its decision
making -- leading to more efficient and profitable organizations. While
"transparency" about what consumers purchase will provide a great economic
benefit to the industry, it will also reveal indisputable performance problems
that specific companies, and the industry generally, will need to tackle.
Initially, this may lead to uncomfortable realities, as experienced by all
other consumer categories that evolved similarly 15 to 20 years ago.
Nevertheless, as with all consumer categories, the consumer marketplace will
reward those companies that understand and deliver what it wants - and punish
those that do not.
The Company believes the
integrity of the service is central to its credibility. Consequently, LGI will
take extreme care not to enter into any business arrangement that could be
perceived to impact LGI's commitment to objectivity in both its reporting of
information and its service to its clients. LGI's focus is to provide valuable
information and services to help industry participants make important, and
sometimes, competitively sensitive decisions. As such, the Company is committed
to implementing these policies consistently across its subscribers.
Acquiring and
Processing Information
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From which
retailers will sales and inventory information be gathered?
LGI will seek to acquire watch information from as broad a cross-section of
retailers as possible and anticipates receiving data from not less than 3,000
doors nationally by the time its Time Tracker™ services goes live in the 1st
quarter of 2004. Initially the retailer panel focus will be on national chain
jewelers, regional chain jewelers, department stores, lease operations in
department stores, and top independent retailers. The Company's panel will not
include major discount chains (e.g., Wal*Mart) at this time.
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How will
transaction information be gathered and quality controlled?
Sales and inventory information coming from a retailer's point-of-sale (POS)
system (i.e., scanner data) will be the "raw data" forming the foundation of
the LGI database. Because no POS system is capable of correcting or identifying
all problems, LGI will apply several methods of quality control including
statistical edit checks and data dictionary evaluation.
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How will watches be
classified?
Brands will be provided with an online application and a reasonable time period
to provide specific descriptive information for each watch model including
qualifiers such as model styling (e.g., sport, classic), case material,
bracelet or band material, size (e.g., ladies, gents, mini), price-point range,
etc. LGI's team of industry professionals will review this information for
accuracy, and in cases where manufacturers are unable to supply the information
in a timely manner, they will assign the model descriptive information.
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What specific
information will a brand subscriber be able to display and analyze?
Using
the LGI application, subscribing brands will have access to a spectrum of
retail sales information and have the ability to access information on: broad
and specific geographic market performance categorized in a range of ways
(including by style, channel type, price-point, and material type); its
performance in a given market; the specific performance of each of its models;
and brand-level share information about competitors. No
retailer-specific data will be displayed - and in the event that a retailer
represents a dominant position (over 50%) of a particular market , the data
will not be made available for viewing (i.e., it will be
suppressed and a brand will need to broaden its definition of the market it is
trying to evaluate ( by including more channels, price-points, or broader
geography). Also, information for those brands where LGI does not have a
sufficient number of retail stores contributing data will not be displayed
individually, but will be included in the tabulation of overall market
activity. LGI will not display a brand's information in cases where it collects
data from fewer than 50 authorized brand dealers or extracts data from less
than 10% of a brand's retail distribution outlets.
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What specific
information will a subscribing retailer be able to display and analyze?
Subscribing retailers will have access to a spectrum of retail sales
information and have the ability to access information on: broad and specific
geographic market performance categorized in a range of ways (including by
style, channel type, price-point, and material type); its performance in a
given market; the specific performance of those models it carries; and national
and market-level performance information on brands. As described above, no
retailer-specific information will be displayed and in select cases, certain
other information may not be available. Retailers that do not
contribute data to the service will not have access to information.
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What specific
information about a brand will be displayed and available for other subscribing
competitive brands to analyze?
Brand-level market share by price-point will be available to subscribing
brands at a national and region level. No model specific information
will be made available.
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What other
information will be made available to retailer and/or brand subscribers?
The Company anticipates selling custom information solutions to clients, but in
all cases, information provided will adhere to information disclosure policies
outlined above.
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What other
information products may become available to parties that do not subscribe to
the service?
LGI anticipates designing information products like a monthly industry
newsletter including high-level sales information (e.g., national and regional
sales trends in various market segments) or an annual report providing a static
look at the industry. In all cases, information published or released will
adhere to information disclosure policies outlined above. Also, online copies
of these information products will generally be made available to subscribers
at no charge.
Contractual
obligations of Subscribers
By contract, retailer
and brand subscribers will agree to take reasonable precautions not to disclose
or allow to be disclosed any of the data, analyses, or reports from the LGI
service to any person outside of its organization without LGI's prior written
consent. LGI will not unreasonably withhold consent to provide LGI data to 3rd
parties in cases where the information is to be used by a subscriber to advance
its own business objectives (e.g., advertising agencies, consulting firms).
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